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Terms & Conditions

Last updated: June 2026

These Terms & Conditions ("Terms") govern your access to and use of the Chesera website, mobile applications, and AI-powered SMS lead conversion platform (collectively, the "Service") operated by Chesera LLC ("Chesera," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms.

Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent. By using the Service, you represent that you meet these requirements.

Description of service

Chesera provides tools to capture inbound leads via SMS, automate follow-up, and assist with AI-powered messaging. Features may include SMS auto-capture, AI follow-up, ad-to-conversation integrations, and missed call rescue (where available). We may modify, suspend, or discontinue features at any time.

Account registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and notify us promptly of unauthorized use.

Acceptable use

You agree not to:

  • Send unsolicited marketing, spam, or promotional SMS without proper consent
  • Use the Service for illegal, fraudulent, or harmful purposes
  • Violate applicable telecommunications laws, including TCPA, CTIA guidelines, and carrier requirements
  • Harass, abuse, or send deceptive messages to end users
  • Attempt to reverse engineer, disrupt, or overload the Service
  • Upload malicious code or infringe third-party intellectual property rights

SMS messaging terms

By using Chesera SMS features, you agree to:

  • Obtain proper consent before messaging end users
  • Include required opt-out language (e.g., Reply STOP to unsubscribe, HELP for help)
  • Honor STOP and HELP requests promptly
  • Disclose that message frequency varies and message/data rates may apply
  • Maintain records of consent as required by law

See our SMS Consent page for compliance guidance.

Free trial and subscriptions

Free trials and paid plans are subject to the pricing and features displayed at sign-up. We may change pricing with notice where required. Failure to pay applicable fees may result in suspension or termination of access.

Intellectual property

Chesera and its licensors own all rights in the Service, including software, branding, and content. You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

User content

You retain ownership of content you submit through the Service. You grant Chesera a license to host, process, and display such content solely to provide and improve the Service, including AI-assisted features.

Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED SERVICE, ERROR-FREE OPERATION, OR SPECIFIC LEAD CONVERSION RESULTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHESERA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO CHESERA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold Chesera harmless from claims arising from your use of the Service, your messages to end users, or your violation of these Terms or applicable law.

Termination

We may suspend or terminate your access at any time for violation of these Terms or for any reason with notice where required. You may stop using the Service at any time. Provisions that by nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Disputes shall be resolved in the courts located in Delaware, unless otherwise required by applicable law.

Changes to these terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Contact us at cosmascheseret@gmail.com or visit trychesera.com.

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